Frequently Asked Questions
Order
How do I place an order?
You can easily place an order by adding the desired item to your shopping cart, filling in your details and completing the payment using one of our payment methods.
Can I change or cancel my order?
Please contact us as soon as possible via the contact form. If your order hasn't shipped yet, we may still be able to adjust or cancel it.
Shipping & Delivery Time
What is the delivery time of my order?
For orders within the Netherlands, delivery time is 1–3 business days. All our lederhosen, traditional shirts, and traditional socks are in stock and shipped within 24 hours.
What are the shipping costs?
Shipping costs are calculated automatically during checkout and depend on the delivery address and the size of your order.
Which parcel service do you ship with?
We ship with PostNL, DHL or a similar reliable parcel service.
Pay
What payment methods do you offer?
You can pay with iDEAL, PayPal, credit card (Visa/MasterCard) and pay afterwards via GooglePay (if available in your country).
Is paying through your webshop safe?
Yes, we use a secure SSL connection. Your payment information is processed through recognized payment providers.
Returns & Right of Withdrawal
Can I return my order?
Yes, you have a 14-day return period after receiving your order. Register your return via the contact form and return the item within 14 days. Lederhosen, traditional shirts, or socks without the original packaging or tags cannot be returned.
Do I have to pay the return costs myself?
Yes, returns are at your own expense.
When will I receive my money back?
After receiving your return, we will refund the amount within 14 days via the original payment method.
Products & Sizes
How do I know what size I need?
You'll find a size chart with every pair of lederhosen. We always try to indicate the size of the lederhosen or shirt being worn in the photo. Not sure? Feel free to email us your measurements, and we'll be happy to advise you. Always order your lederhosen shirt one size larger than you normally wear. The width of lederhosen is important; compare it to the width of a pair of jeans.
Is this traditional costume original?
Yes, we offer original and high-quality traditional clothing, suitable for Oktoberfest, theme parties, and traditional occasions. Our lederhosen are made of 100% cowhide by a manufacturer in southern Germany. This quality is incomparable to the cheaper suede leather lederhosen often offered online.
International ordering
Do you also deliver abroad?
Yes, we ship worldwide. Please be aware of longer delivery times and potential import duties outside the EU.
In which languages is your service available?
Our webshop and customer service are available in Dutch, German and English.